Frequently Asked Questions

HealFrame is a guided trauma recovery app built on Judith Herman's evidence-based 3-stage model. It walks you through breathing and grounding exercises, memory reframing, and reconnection to daily life — all at your own pace.

Yes. All your data is encrypted in transit and at rest. We never sell or share your personal information. Images uploaded for transformation are deleted from our servers immediately after processing and are never stored.

Stage 1 — Stabilize: calm your nervous system with 4-7-8 breathing and 5-4-3-2-1 grounding. Stage 2 — Transform: reframe a meaningful photo using Imagery Rescripting. Stage 3 — Reconnect: write recovery notes and build an action plan for daily life.

The Free plan includes all core exercises and access to one Recovery Circle. Pro adds unlimited image transformations, personalized AI recovery reflections, full recovery trajectory reports, and access to two circles.

Recovery Circle is an anonymous peer support group matched by your current recovery stage. Members check in weekly with a short reflection and optional commitment, and can offer warm responses to each other. All content passes through our AI safety pipeline.

HealFrame automatically detects crisis signals in your text. If one is found, all content is immediately blocked and emergency resources — including local crisis hotlines — are shown on screen. Your safety always comes first.

Go to your Account settings, scroll to the bottom, and select 'Delete Account'. You'll be asked to confirm by typing DELETE. All your data will be permanently removed. If you have an active Pro subscription, it will be cancelled at the same time.